VERY IMPORTANT! Please call us after you have submitted this form. We are having issues with some of the forms not coming through. Also, don't forget to click submit!
**If you do not get an email within 48 hours, call us, as we probably did not receive your request!** Thank you!
*We are approximately 2 1/2 - 3 1/2 weeks out. If you need generator service, we are 4 weeks out. (We service Kohler and Fischer panda gen sets only.)
**PLEASE be aware of schedule changes and fees for locations outside the normal travel areas... We are no longer servicing in Baltimore Inner Harbor East Marina. We will only go to Marinas in Baltimore with off-street parking.
Appointments and procedures:
- No appointments in the busy seasons.
- Please leave the boat open or have a key available for the fastest service.
- Warranties are treated the same as all other service requests.
- We need all the info for technicians on the form.
- To Cancel your service, please call us immediately so we can inform our tech.
- A credit card is a must for us to process your service request! *Please be sure to call us right away with this information.
Please be advised:
- Cancelation: If our truck goes out to your boat, you will not be reimbursed for the $195.00 1st hour travel/labor fee.
- ***Very important: PLEASE call us with your credit card to avoid service delays.***
- New changes: The 1st-hour travel and labor fees for areas outside of our normal travel is $225.00. These areas include Baltimore, Easton, Solomons Island, etc...
Thank you for your cooperation and your business!
The Service Request Form is below:
*Please be sure to complete all fields on the form below.
*We need the full billing address and name of Person or Company responsible for billing.
**Please call us with credit card info needed. Do not put your CC# in this form! If you have any questions please Call.**