1. Current Wait Time: We’re currently experiencing a wait time of about 1-2 weeks for service. While we’d love to help everyone right away, we are unable to take emergency calls at this time.

2. Location & Fees: For all appointments in Annapolis, we have a first-hour service and travel fee of $195.00, payable when we process your service request. Please make sure you can accommodate this payment before filling out the form. For those outside Annapolis, we’ve got additional fees: $250.00 for Baltimore City and $225.00 for Queen Anne’s County, Talbot County, and parts of Anne Arundel outside Annapolis.

3. Boat Availability: To help us serve you better, please ensure your boat is ready with the key or combination code handy when we arrive.

4. Warranties:  Warranties are handled just like any other service request, and we’ll need a credit card for processing.

5. Required Information: Please fill out all the necessary details on the service form so our technician can serve you best.

6. Cancellation Policy: Life happens! If you need to cancel, give us a quick call. If a technician is already on their way, we can’t refund the first hour of charges, but we’re happy to issue a refund if you contact us before they arrive.

7. Communication: We love hearing from you! Our primary way to communicate is through email, so please keep an eye on your inbox. For quicker responses, don’t hesitate to call us! You can also reach our technicians at tech@annapoliscruisair.com, but calling the office is the best option for urgent needs.

8. Important: Don’t forget to hit “Submit” at the bottom of the form to finalize your request. We recommend keeping a copy or screenshot for your records—just in case!

9. Follow-up After Submission: If you don’t hear back from us after submitting your request, please give us a ring to confirm we received your information. And if you need to update or add payment details, reach out to us right away so we can keep things moving smoothly.

10. First Hour Fee: Just a heads up—the first hour of service is $195.00 for Annapolis, $225.00 for surrounding areas and counties, and $250.00 for Baltimore City.

11. Busy Season Notice: During our busy season, we may not be able to accept appointments, but we always prioritize existing services based on availability and the order in which they were received.

When filling out the form, please make sure to complete all fields, including the billing address and the name of the person or company responsible for payment!

We look forward to helping you! Just give us a call with your payment information to activate your service request!